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Legal notice

The purpose of the present General Terms and Conditions is to set out all conditions for accessing and using the Website accessible at the address www.thermes-brideslesbains.fr

SOCIETE DES ETABLISSEMENTS THERMAUX DE BRIDES-LES-BAINS ET SALINS-LES-THERMES
(Hereafter referred to as the “SET BRIDES”)
2 Rue des Thermes - 73570 BRIDES LES BAINS
With share capital of €1,583,610
CHAMBERY trade and companies register no. 350 359 642
Intra-Community VAT no: FR 33 350 359 642

E-mail: thermes@thermes-brideslesbains.fr

Publications director

Mrs. Laura LANDRY, Managing Director of the SET BRIDES (thermes@thermes-brideslesbains.fr).

Site design/Hosting/Referencing

INTUITI SAS

43 Rue du Préfet Bonnefoy

44000 NANTES

www.intuiti.net

Photos

· Stéphane KEMPINAIRE

· Eric DUDAN

. Gilles LANSARD

. Vincent MEURIN (Maes Architectes)

. J. MONDIERE

. Jane CUMMINGS

. Christophe STRAMBA-BADIALI

. Jean-François VERGANTI (Sothys)

. Shutterstock

Access to and use of the website accessible at the address www.thermes-brideslesbains.fr (hereafter referred to as the "Website") implies tacit and unreserved acceptance by the User of the present terms and conditions, in their latest online version.

“Users” are understood in the sense of any natural or legal person who connects to and browses the Website.

Description of the site

1.1. On the Website, the SET BRIDES provides thematically arranged information relating to the Thermes de Brides-les-Bains, its activities, and the range of spa products and services which it offers.

1.2. Furthermore, the Website enables users to book Courses of spa treatments and individual spa treatments, in accordance with the General Booking Terms and Conditions and the General Terms and Conditions of Sale which are freely accessible on the Website.

1.3. The photographs, visual material and illustrations used to show Courses of Treatment, individual treatments, services and facilities are included for information only, and have no contractual value.

1.4. For any question related to the activities, and the products and services offered for sale by the SET BRIDES, to which Users are unable to find an answer on the Website, Users should contact the SET BRIDES using the contact details shown at the beginning of the present Terms and Conditions.

Access and availability

2.1. The Website can be accessed freely, on a continuous and permanent basis, except in cases of force majeure or circumstances beyond the control of the SET BRIDES, or as a result of possible failures and any technical work, maintenance or updates required for the correct functioning of the Website

2.2. In addition, given the nature of the internet, the SET BRIDES cannot guarantee that the Website will be available 24/7.

Liability

3.1. The SET BRIDES will endeavour to offer Website Users the most reliable and comprehensive information possible.

The SET BRIDES cannot guarantee that all of the information accessible on the Website is accurate, up-to-date and exhaustive, nor that this information is suitable for the use to which the User wishes to put it.

The SET BRIDES cannot be held liable for any harm, either direct or indirect, suffered by Users or third parties arising from their use of information published on the Website and, more generally, while consulting and using the Website.

3.2. Furthermore, the SET BRIDES does not in any way monitor the websites linked to the Website via hyperlinks, and disclaims all responsibility for these websites and their content.

Intellectual property

4.1. All data, regardless of its nature, and in particular the texts, graphics, logos, icons, images, audio and video clips, trademarks and software specific to the SETBRIDES site featuring on the Website are protected by copyright, trademark law and all other intellectual property rights, and belong to the SET BRIDES or to third parties who have authorised the SET BRIDES to use them. In its capacity as Publisher of the Website, the SET BRIDES grants the user private, non-collective and non-exclusive usage rights for the aforementioned content.

4.2. In these circumstances, the User undertakes in addition not to reproduce, summarise, modify, alter or redistribute, without express prior authorisation from the Publisher, any text, title, application, software, logo, image, graphic charter, trademark, information or illustration for anything other than strictly personal use, which excludes any reproduction for professional use or mass dissemination.

Similarly, the User undertakes not to copy all or any part of the Website to another site or company intranet. In particular, the User undertakes not to extract all or part of the Website for the purposes of importing and storing its content and the SET BRIDES database.

4.3. No hyperlink between another website and this Website may be created without prior express authorisation from the SET BRIDES. The SET BRIDES may withdraw this authorisation at any time and is under no obligation to justify its decision.

Privacy Policy

The company Société des établissements thermaux de Brides-les-bains et Salins-les-thermes (« SET Brides ») undertakes to preserve the confidentiality of the personal data obtained in the exercise of its activities and the way to comply with applicable laws and regulations concerning the processing of personal data (GDPR).

The purpose of this privacy policy is to provide relevant information regarding SET Brides processes personal data of its customers, visitors, service suppliers and partners.

This privacy policy can be updated by SET Brides if required.

5.1. Personal data’s definition

Personal data is information relating to an identified or identifiable person refers to any person who can be identified directly or indirectly. It may be information about a person, such as name, email, address, date of birth, or an IP address.

Personal data are stored in SET Brides’s computer system and paper files.

5.2. Personal data collected by SET Brides

Customers, visitors, service suppliers or partners of SET Brides, may be required to communicate the following data :

Identification’s data : last name, first name, address, email, phone number, date of birth,
Sensitive data : social security number, therapeutic orientation, medical record, double of care sheet, clinical study,
Banking data : credit card number,
Web browsing data : location data deduced from your IP address.

SET Brides doesn’t collect personal data relating to a minor unless previously agreed by his parent or legal guardian.

5.3. When personal data are collected :

SET Brides collects data at the following moments :

Reservation and tracking of your thermal cure,
Subscription to newsletters,
Mailing promotional offers,
Browsing on the website,
Participation in satisfaction surveys,
Sending a comment/question in « contact by email » section of the website,
Management of your rights of access, rectification, deletion, portability and opposition of your personal data,
Management of non-payment situations and dispute.

5.4. Communication and notification

SET Brides may send communications for commercial or informational purposes. Those communications are sent only if prior consent has been provided by SET Brides. Consent may be express or implied in case of existing contractual relationship with SET Brides.

5.5. Consent

By contacting us, having carry out a thermal cure, subscribing to our newsletter, submitting information in connection with SET Brides’s services or using SET Brides’s website, the consent is considered as being expressly provided to collection, use and disclosure of personal data.

5.6. Security

SET Brides takes daily appropriate technical measures to protect personal data by strengthening the security of the systems and infrastructures and by sensitizing employees to good practice of security.

In case of incident or major security breach, SET Brides will notify as soon as practicable the French data protection authority (CNIL : Commission Nationale de l’Informatique et des Libertés) and persons concerned.

5.7. Retention period of personal data

SET Brides keeps personal data for a duration that does not exceed the duration necessary as follow :

Follow up of the medical record : 20 years from the last consultation,
Follow up of the care sheet : 3 months from the last consultation,
Follow up of the clinical study : deletion at study’s end or up to 2 years after the last publication of the results of research,
Mailing newsletters and promotional offers : until unsubscribe request,
Credit card number : 13 months from the last collection,
Participation to satisfaction surveys : until unsubscribe request,
Conservation of invoices : 10 years from the last collection,
Management of non-payment situations and dispute : 10 years from the last collection.
Curriculum Vitae : 2 years from the last contact.

After these deadlines, SET Brides commits to destroy securely the paper or electronic data concerned.

5.8. Cookies

SET Brides uses Cookies on its website to perform statistics (analysis and measurement of audience, frequentation and navigation).

5.9. Storage and transfer of your personal data

Personal data are stored in France, in secure computer server controlled by SET Brides or by its service suppliers. No transfer of personal data outside European Union is made.

5.10. Your rights

In accordance with GDPR and Law « Informatique et Libertés », you can contact SET Brides at any time to exercise your rights of access, rectification, to be forgotten, opposition, portability, cancellation and withdrawal of consent on your personal data by email (dpo@thermes-brideslesbains.fr) or at the following address: Les Thermes de Brides-les-Bains – BP 14 – 73573 Brides-les-Bains

An identity’s justification must be attached to your request in order to ascertain the identity of the author of the request

In case of manifestly unfounded or excessive’s request, SET Brides can decide to proceed with or not.

5.11. Data Protection Officer’s details

The SET Bride’s Data Protection Officer can be contacted by email (dpo@thermes-brideslesbains.fr).